FAQ
Frequently Asked Questions
Find answers to common questions about our products, shipping, warranties, and more.
What types of equipment do you sell?
We specialize in heavy equipment attachments for skid steers, excavators, tractors, loaders, and backhoes. Our catalog includes buckets, grapples, augers, breakers, thumbs, rippers, mulchers, pallet forks, blades, snow equipment, and much more from brands like Loflin Fabrication, McLaren Industries, and TM Manufacturing.
Are your products new or used?
All products sold by Liberty Attachments are brand-new and come directly from the manufacturer. We do not sell used, refurbished, or aftermarket equipment.
Do you offer free shipping?
Yes. We offer free shipping on all orders over $2,500 within the contiguous United States. Orders under $2,500 will have shipping calculated at checkout based on the size and weight of the item and your location. For freight shipments, we use trusted LTL carriers to ensure safe delivery.
How long does shipping take?
Most in-stock items are processed and leave the facility within 5–7 business days. Transit time is typically 3–5 business days via carrier. Total estimated delivery is 8–12 business days from time of order. Delivery times may vary based on your location, seasonal demand, and carrier availability. You will receive tracking information once your order ships.
What is your return policy?
We accept returns on unused, unopened items within 30 days of delivery. The item must be in its original packaging and in resalable condition. Return shipping costs are the responsibility of the buyer unless the item was received damaged or defective. Please contact us at sales@libertyattachments.com to initiate a return.
Do your products come with a warranty?
Yes. All products carry the full manufacturer warranty. Warranty terms and duration vary by manufacturer and product. If you receive a defective or damaged product, please contact us within 48 hours of delivery and we will work with the manufacturer to resolve the issue.
How do I know if an attachment fits my machine?
Each product listing includes compatibility information. If you're unsure whether an attachment will fit your specific machine, contact our team with your machine make and model and we'll confirm compatibility before you order. Call us at (215) 259-8407 or email sales@libertyattachments.com.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay. All transactions are processed through Shopify's secure payment system.
Can I place an order over the phone?
Yes. If you prefer to order by phone, call us at (215) 259-8407 during business hours (Monday – Friday, 9:00 AM – 5:00 PM Eastern) and one of our team members will assist you.