Returns
We accept returns on unused, unopened items in their original packaging within 30 days of delivery. To initiate a return, please contact us at sales@libertyattachments.com with your order number and reason for return.
Return Shipping
Return shipping costs are the responsibility of the buyer unless the item was received damaged, defective, or incorrect. We will provide a prepaid return label for items that qualify.
Restocking Fee
A restocking fee of up to 15% may apply to returned items, depending on the product and manufacturer. This fee will be communicated before the return is processed.
Refunds
Once we receive and inspect your return, we will process your refund within 5–7 business days. Refunds will be issued to the original payment method. Please allow additional time for your bank or credit card company to process the refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.
Non-Returnable Items
Custom-ordered items, items that have been installed or used, and items not in their original packaging are not eligible for return. If you have questions about whether an item is returnable, please contact us before purchasing.